TELESALES REPRESENTATIVE

Full Time
  • Post Date: March 22, 2019
  • Offerd Salary 20,000 - 30,000
  • Experience 1-2 Years
  • Gender Both
  • External URL www.shrenzocareers.com
Job Description

About Company :

We expertise in recognizing trends and concepts and turn them into innovative solutions for the benefit of our clients. With more than 40 Man years of experience, knowledge, and the necessary technical ability to provide the best of solutions and outstanding services in the field of Networking, Security, Storage, Virtualization and Training-we will continue to invest and remain a reliable partner to our customers. Solutions: Nexus- Multi-factor authentication, SSL VPN, BYOD, SMART ACCESS, PKI Altibase- DBMS- World’s fastest DBMS BITDEFENDER- AV SECURITY SECURE – END TO END DATA SECURITY, FILE LEVEL ENCRYPTION etc BEYONDTRUST- PIM, Privilege Identity Management BeyondTrust Retina(earlier known as eEye)- VA, Vulnerability Assessment, Auditing and many more

Location : Bangalore

Experience : 2 – 3 Years

Function : Sales & Marketing

Vacancy : 1

Job Description :

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

Qualification : Any degree 

Working Days : 5 Days a Week (9:30 AM to 6:00 PM)

Job Nature : Full Time