Job Detail

Job description

A process associate is typically responsible for performing various tasks related to business processes within an organization. The specific job duties may vary depending on the industry and company, but some common responsibilities of a process associate include:

• Performing data entry, data processing, and data analysis task,
• Developing and documenting standard operating procedures (SOPs) for various processes
• Reviewing and verifying the accuracy of data and documents
• Coordinating with other teams or departments to ensure smooth workflow and timely completion of tasks.
• Providing customer support and resolving customer inquiries or issues related to business processes.
• Conducting quality assurance checks to ensure adherence to company policies and procedures.
• Monitoring and reporting on key performance indicators (KPIs) for various business processes
• Recommending process improvements to increase efficiency and productivity.

Responsibilities:

• Monitoring and analyzing company processes
• Keeping a track of any delays and obstacles in the production process
• Examining and suggesting production improvements and upgrades
• Suggesting cost-cutting measures
• Inspecting and maintaining production equipment
• Scheduling equipment servicing appointments
• Assessing and troubleshooting processing issues
• Creating and maintaining production process reports
• Maintaining a record of the production data in the database
• Staying up to date with the new production trends and technologies
• Providing assistance and resolving client queries
• Reporting any discrepancies to the Process Manager
• Offering suggestions and feedback to the QA Technicians
• Ensuring that the production area is clean at all times.

Qualifications

Degree